Admin cum CRM Executive
Admin cum CRM Executive
新人/入门级
职责:
- Manage customer orders, shipping arrangements, and after-sales follow-ups through CRM.
- Handle customer inquiries from WhatsApp, social media, Shopee, Lazada, and website live chat.
- Update and maintain customer data accurately in CRM and order management systems.
- Follow up with customers on product feedback, testimonials, and repeat purchases.
- Prepare sales and customer service reports for management review.
- Coordinate with warehouse/logistics for timely deliveries.
- Assist in warranty claims, product replacements, and service arrangements.
- Support marketing and sales teams with administrative tasks and documentation.
要求:
资格:
专业证书
Job Details
Advertising/Media Planning
Johor
全职 
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